Terms of sale

This website is property of PABEN SRL, Via Roma 44, Civitavecchia (Roma) Italy, Vat N. IT 01287651002, and it is dedicated to business to business (B2B) sales on line of gifts, bomboniere, houseware, Christmas items, souvenirs etc..

The following terms are only for the sales on line:

The selling prices in the website are expressed in euro and excluding Vat.

The Company reserves the right to change prices at any time, however, the goods will be invoiced according to the prices specified in the order made by the customer.
By submitting the order form you will receive an automatic e-mail with order details. This e-mail has the only purpose of notifying the receipt of the order.
The Company reserves the right, to accept or refuse the order.

After, the company will send the Sales Confirmation with the conditions of sale agreed, the payment method and the shipping charges.

Since the access and the possibility of placing orders "on line" change in real time availability of the product, the Company does not guarantee the certainty of allocation of merchandise, as long as the order itself will not be finalized.
It excludes any right of the Customer to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by the rejection, even partial, of an order.
By placing an order in the manner provided, you represent that you have read all the information provided during the purchase procedure and accept the general conditions transcribed below.
The Customer declares that it has entered in the form of false or imaginary order, and therefore declares that the data correspond to the real data. The Company reserves the right to pursue the appropriate authorities any violation or abuse.
The Customer, once the registration process to the site or purchase, will print or save an electronic copy but keep these general conditions of sale.


- Delivery: the shipping date will be agreed between the customer and the Company, subject to availability
- Shipping in Italy by courier: correspond to 3% of the order otherwise agreed between the parties with a minimum of € 9,90 (Italy), € 12,60 (Sicily, Calabria, Sardinia) and € 29,40 (smaller islands).

- Shipping costs abroad:


- The freight cost will be calculated and added on the Sales Confirmation based on the weight and volume of the goods.

Any clearance charges and customs duties for "NON-EU" exports will be totally borne by the buyer.

- Bank transfer

- Other types of payment and conditions to be agreed with the sales department of the company.


All notices and notifications by the Customer may be sent by:

email at ordini@paben.com
mail to: Paben srl, Via Roma 44, 00053 Civitavecchia

The company will contact the customer via the contact details provided by him in the order.

CONTESTED GOODS: possible claims for goods damaged or deformed by the order must be made at time of delivery. Complaints are not accepted after the deadline. Claims for hidden defects of the goods must be made within eight days from the time in which it was reasonably possible to discover them. Compensation for damages is always limited to the value of the goods delivered. In case of dispute, the seller has the right to inspect or have inspected the goods at issue and to replace it, if it recognizes the defectiveness.


For any dispute that may arise with respect to this contract, the local jurisdiction is the only forum of Civitavecchia